Please find below answers for the most common questions:

Location & Getting Around Prague

Is Green Garden Hotel located in Prague city centre?
Yes. Green Garden Hotel is located in Prague 2, in a convenient central location close to Wenceslas Square. The hotel is within walking distance of many of Prague's major sights and is only a few minutes' walk from I. P. Pavlova Metro and tram station.

How far is Green Garden Hotel from Wenceslas Square?
Wenceslas Square is approximately a 10-minute walk from the hotel.

How far is Green Garden Hotel from Prague Old Town?
Old Town Square is approximately a 30-minute walk from the hotel. Alternatively, you can easily reach the historic centre by public transport from nearby I. P. Pavlova station.

How far is Green Garden Hotel from Charles Bridge?
Charles Bridge is approximately a 35-minute walk from the hotel. You can also reach it easily by public transport, including tram number 22 from the nearby I. P. Pavlova stop.

How far is Green Garden Hotel from Prague Main Railway Station?
Prague Main Railway Station is easily accessible by public transport from the hotel. The journey takes approximately 10–15 minutes depending on the connection.

How far is Green Garden Hotel from Prague Congress Centre?
Prague Congress Centre is approximately a 15-minute walk from the hotel or just one metro stop from I. P. Pavlova station.

Is Green Garden Hotel a good choice for visitors attending an event at Prague Congress Centre?
Yes. The hotel is particularly convenient for guests attending conferences and events at Prague Congress Centre. The Congress Centre is approximately 15 minutes away on foot or one metro stop from I. P. Pavlova station.

What is the nearest metro station to Green Garden Hotel?
The nearest metro station is I. P. Pavlova, served by Prague Metro Line C. The station is approximately a 5-minute walk from the hotel.

Where can I buy tickets for public transport?
Tickets are available at the newsagent/vending machine at the metro stations.
Ticket can also be purchased online directly in the means of transport (trams, buses, trolleybuses) using a touch-screen contactless terminal with a card or mobile phone.

Can the hotel arrange a taxi during my stay?
Yes. Our 24-hour reception can assist you with arranging taxi transportation during your stay.

Airport & Transportation

How can I get from Prague Airport to Green Garden Hotel?
There are several options, including taxi, public transport and the hotel's private airport transfer service.
The hotel can arrange a private airport transfer directly to the hotel. Please contact the hotel or add the transfer to your reservation.
Public transport is also available and provides an economical way to reach the hotel.

Does Green Garden Hotel offer an airport transfer?
Yes. The hotel can arrange private transportation between Prague Airport and the hotel. Please contact the hotel in advance to arrange the service.

How much does a taxi from Prague Airport to Green Garden Hotel cost?
The price depends on the current taxi service and traffic conditions. Please contact the hotel if you would like assistance arranging reliable transportation from Prague Airport.

Parking

Does Green Garden Hotel have parking?
Yes. The hotel offers secure parking in a guarded garage located approximately 400 metres from the hotel. Parking costs EUR 18 per day for reservations made directly on our website and 22 Eur per day for reservations from other channels. Parking must be reserved in advance because the number of spaces is limited. The maximum vehicle height is 2.10 metres.

Can I reserve parking in advance?
Yes. We strongly recommend reserving parking in advance because parking capacity is limited.

Is parking available for SUVs?
Yes, provided that the vehicle meets the garage's maximum height limit of 2.10 metres.

Can I park directly in front of the hotel?
Guests can stop briefly in front of the hotel for arrival and luggage handling. However, parking directly in front of the hotel is not the hotel's secured parking facility, and the hotel cannot accept responsibility for vehicles parked there.

Does Green Garden Hotel offer valet parking?
Yes. The hotel offers a valet parking service. Our staff can take care of your car when you arrive so that you can proceed directly to reception.

Is it possible to drive right up to the hotel and unload my luggage?
Yes, upon arrival, you can park your car briefly in front of the hotel, either on the sidewalk or in the spaces designated for hotel deliveries.

Rooms & Facilities

Do all rooms at Green Garden Hotel have air conditioning?
Yes. All guest rooms have individually controlled air conditioning with a thermostat in the room. The system can be used for cooling during summer and heating during colder periods.

Does Green Garden Hotel have an elevator?
Yes. The hotel has an elevator providing convenient access to the guest floors.

Is Green Garden Hotel wheelchair accessible?
The hotel has accessible facilities, including accessible areas on the ground floor and selected accessible rooms. If you require an accessible room, please contact the hotel before booking so that we can confirm the most suitable room for your needs.

Are all rooms non-smoking?
Yes. All guest rooms at Green Garden Hotel are non-smoking.

Do the rooms have a safe?
Yes. Guest rooms are equipped with a secure safe suitable for laptops and valuables.

Do the rooms have tea and coffee making facilities?
Yes. Tea and coffee making facilities are available in the rooms. Tea and coffee are provided free of charge.

Is Wi-Fi free at Green Garden Hotel?
Yes. High-speed Wi-Fi is available free of charge throughout the hotel.

Does Green Garden Hotel provide international power adapters?
Yes. Power adapters can be borrowed from the reception, subject to availability.

Are there bathrobes and slippers available in the rooms?
Bathroobs and slippers are available upon request at the reception desk.

What types of beds are available in the rooms?
The rooms feature either twin beds or a large double bed. Please indicate your preferred bed type in the notes section of your reservation.

Check-in & Check-out

What time is check-in at Green Garden Hotel?
Standard check-in is from 2:00 PM.
Early check-in is subject to availability. If your room is ready when you arrive, we will be happy to check you in earlier.

Can I check in early?
Yes. Early check-in is subject to availability.
Early check-in from 9:00 AM is free of charge when available. Earlier arrival may be subject to an additional charge.
If your room is not ready, you can leave your luggage with us and start enjoying Prague.

What time is check-out?
Standard check-out is by 11:00 AM.

Can I request a late check-out?
Yes. Late check-out is subject to availability. If available, a charge of 50% of the last night's room rate applies.
Please contact reception one day before departure.

Can I leave my luggage at the hotel before check-in?
Yes. Our luggage storage facility is available for guests arriving before their rooms are ready.

Can I leave my luggage at the hotel after check-out?
Yes. You can leave your luggage with us after check-out and collect it later the same day.

Breakfast & Restaurant

Does Green Garden Hotel offer breakfast?
Yes. Guests can book their room with or without breakfast. Breakfast can also be added during your stay.

Can I have breakfast if it is not included in my room rate?
Yes. Breakfast can be purchased separately at the hotel.

Does Green Garden Hotel offer vegetarian or vegan breakfast options?
Yes. Vegan products and special dietary requirements can be requested. Please inform the hotel in advance whenever possible so that we can prepare accordingly.

Is there a restaurant at Green Garden Hotel?
Yes. The hotel's Art Garden Restaurant serves Czech and international cuisine in an elegant winter-garden setting.

Can non-hotel guests visit the restaurant?
Yes. The Art Garden Restaurant is open to both hotel guests and visitors.

Can I reserve a table at the hotel restaurant?
Yes. Table reservations can be made through the restaurant reservation system or with the hotel.

What time is breakfast served?
Breakfast is served between 7:00 and 10:30.

Wellness

Does Green Garden Hotel have a sauna?
Yes. The hotel has a luxury private wellness area with both a dry sauna and a steam sauna.

Is the sauna private?
Yes. Both the dry and steam sauna can be reserved for private use.

How long can I use the sauna?
Private sauna sessions are available for 90 minutes.

Can I reserve the sauna before arrival?
Yes. We recommend reserving the sauna in advance. You can contact the hotel by email or arrange the reservation directly with reception.

Does Green Garden Hotel offer massages?
Yes. The hotel offers relaxing and rehabilitation massages. Please contact reception in advance to arrange an appointment.

Families & Children

Is Green Garden Hotel family-friendly?
Yes. Children are welcome at Green Garden Hotel, and the hotel offers facilities suitable for families travelling with children.

Are baby cots available?
Yes. Baby cots are available free of charge upon request. Availability is limited, so we recommend requesting a cot when making your reservation.

Are children charged for breakfast?
Children under 7 years of age can have breakfast free of charge. Special rates apply to children aged 7–12.

Can I request a room for a family?
Yes. The hotel offers family accommodation. Please contact us if you would like assistance choosing the most suitable room for your family.

Practical Information

Is the hotel reception open 24 hours?
Yes. Our reception is open 24 hours a day.

Can I contact the hotel via WhatsApp?
Yes. You can contact the hotel via WhatsApp during your stay or before arrival.

How can I contact the hotel?
* Email us at: reservation,greengarden,cz
* Call us: +420 224 261 181
* WhatsApp: +420 601 332 340

Does Green Garden Hotel allow pets?
No. Pets are not allowed at the hotel.

Does the hotel offer laundry or dry-cleaning services?
Yes. Laundry and dry-cleaning services can be arranged through reception.

Can I exchange foreign currency at the hotel?
Yes. A currency exchange service is available at reception.

Does the hotel have an electric vehicle charging station?
There is currently no electric vehicle charging station directly at the hotel. Our reception team can help you find nearby charging options.

Do I have to pay a tourist tax in Prague?
Yes. Prague accommodation tax applies to eligible guests. Due to the city regulations, all guests 18+ are obligated to pay CITY TAX 50 CZK /Person/ Night. This amount is not included in the room rate.

Business & Events

Does Green Garden Hotel have conference facilities?
Yes. Green Garden Hotel offers conference facilities suitable for meetings, corporate events and smaller conferences.

Is Green Garden Hotel suitable for business travellers?
Yes. The hotel's central location, free Wi-Fi, conference facilities, 24-hour reception and convenient access to public transport make it suitable for both business and leisure travellers.

Can the hotel arrange tickets for cultural events in Prague?
Yes. The hotel can assist guests with arranging tickets for selected concerts, theatre performances, opera and other cultural events.